GDPR and Data Privacy Policy

1. Data We Collect

Fabspot collects and processes personal data necessary to provide our services effectively. This includes:

  • Account Information: Name, email address, phone number, and payment details.

  • Usage Data: Information about how you use our platform, such as offer redemptions and interactions with businesses.

  • Device Information: IP address, browser type, and other technical data used for security and service optimisation.

2. How We Use Your Data

Your personal data is used solely for providing and improving our services. Specifically, we use your data for:

  • Account Management: Creating, maintaining, and managing your membership.

  • Service Delivery: Ensuring access to offers, discounts, and Fabspot platform features.

  • Customer Support: Responding to inquiries and resolving disputes.

  • Communication: Sending updates, notifications, and marketing communications (only if you’ve opted in).

  • Analytics: Improving the platform’s performance and user experience.

We will never sell or share your data with third parties for marketing purposes.

3. Data Retention

Fabspot retains your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  • Account data is kept for the duration of your membership and for a reasonable period thereafter, unless you request its deletion.

  • Payment data is securely processed via our third-party provider (e.g., Stripe) and is not stored directly by Fabspot.

4. Your Rights Under GDPR

As a user, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion (Right to Be Forgotten): You can request the deletion of your data, subject to legal and contractual obligations.

  • Restriction: You can request that we limit how your data is used.

  • Portability: You can request a copy of your data in a structured, machine-readable format.

  • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at support@fabspot.co.uk. We will respond to your request within one month, as required by law.

5. Data Sharing and Third Parties

Fabspot only shares your data with trusted third-party service providers when necessary for:

  • Payment processing (e.g., Stripe).

  • Email and notification services.

  • Analytics and platform performance optimization.

All third-party providers are required to comply with GDPR and maintain the security and confidentiality of your data.

6. Data Security

Fabspot employs robust security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage.

  • Regular security audits and monitoring.

  • Access controls to restrict unauthorized personnel from accessing personal data.

In the event of a data breach, Fabspot will notify affected users and the relevant authorities within 72 hours, as required by GDPR.

7. Cookies and Tracking Technologies

Fabspot uses cookies and similar technologies to enhance your user experience and improve our services. By using our platform, you agree to the use of cookies as outlined in our Privacy and Cookies Policy.

8. Data Controller and Contact Information

Fabspot Ltd is the data controller for the personal data you provide. For any questions, concerns, or requests related to your personal data, please contact us:

  • Email: support@fabspot.co.uk

  • Address: Fabspot Ltd, [Insert Address], United Kingdom

9. Changes to This GDPR Policy

Fabspot reserves the right to update this GDPR and Data Privacy Policy at any time. Any changes will be communicated via email or through updates on our website.

By continuing to use Fabspot, you agree to the updated policy terms.