Privacy & Cookies Policy

Welcome to Fabspot UK! Your privacy is of utmost importance to us. This Privacy & Cookies Policy explains how we collect, use, store, and protect your personal data when you use our website, services, and products. It also outlines how we use cookies to enhance your browsing experience. By using our site, you consent to the practices described in this policy.

We are committed to maintaining the trust and confidence of our users and visitors. We never sell your data to third parties and handle your information with care.

1. Data We Collect

When you interact with our website or services, we may collect the following types of data:

a) Personal Information

This includes information that directly identifies you or can be used to identify you, such as:

  • Name

  • Email Address

  • Phone Number

  • Billing Information (e.g., credit card details)

  • Address

This data is typically collected when you:

  • Sign up for a Fabcard or other services

  • Contact us for support

  • Make a purchase

  • Subscribe to our newsletter

b) Non-Personal Information

This includes technical data that does not personally identify you, such as:

  • IP Address

  • Browser Type

  • Pages visited on the website

  • Device Information (e.g., operating system)

We collect this information to improve your browsing experience and to better understand how users engage with our services.

2. How We Use Your Data

We use the data we collect for the following purposes:

a) Providing Services

To process your Fabcard subscription, manage your account, and provide the offers and services you sign up for.

b) Communication

To contact you with relevant updates, newsletters, promotions, or offers related to Fabspot UK. We may also use your contact information to respond to inquiries or provide customer support.

c) Personalization

To tailor the content and offers you see based on your preferences and past interactions with our site. This includes personalized advertising and content suggestions.

d) Legal Compliance

To comply with applicable laws and regulations regarding data protection and privacy.

e) Improving Our Services

We use your data to enhance our website, analyze trends, and monitor performance to provide a better experience for our users.

3. Sharing Your Data

We take your privacy seriously and will only share your personal data with trusted third parties under the following circumstances:

  • Service Providers: We may share your data with companies that provide services on our behalf, such as payment processors, marketing partners, or customer service providers.

  • Legal Obligations: We may disclose your data if required by law, legal process, or regulatory authority.

  • Business Transactions: In the event of a merger, acquisition, or sale of our assets, your data may be transferred as part of that transaction.

We ensure that any third party handling your data adheres to strict confidentiality and privacy regulations.

4. Data Security

We employ advanced security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive information transmitted online, such as payment details.

  • Data Access Control: Only authorized personnel have access to your personal data, and they are bound by strict confidentiality obligations.

  • Regular Security Audits: We conduct regular reviews and audits of our security practices to safeguard against potential vulnerabilities.

While we do our best to protect your information, please be aware that no method of online transmission or storage is completely secure. We encourage you to take precautions when using our services, such as using strong passwords and avoiding sharing personal data in unsecured networks.

5. Your Rights

As a Fabspot UK user, you have the following rights concerning your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: If any of the data we hold about you is incorrect or incomplete, you have the right to request corrections.

  • Deletion: You may request the deletion of your personal data under certain conditions, such as if the data is no longer needed for the original purpose.

  • Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format, and you may also request we transfer your data to another service provider where feasible.

  • Withdraw Consent: You can withdraw your consent to our processing of your data at any time.

To exercise any of these rights, please contact us at support@fabspot.co.uk. We will respond to your request within 30 days.

6. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services. This section outlines the types of cookies we use, how we use them, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They store information about your browsing activity and preferences, helping us provide you with a more seamless and personalized experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for the basic functioning of the site (e.g., session management, user authentication).

  • Performance Cookies: Help us understand how visitors interact with our website (e.g., page views, site speed).

  • Functional Cookies: Enhance the functionality of the site by remembering your preferences (e.g., language or location).

  • Targeting Cookies: These cookies are used to provide you with ads relevant to you and your interests.

Managing Cookie Preferences

You can manage or disable cookies through your browser settings. However, disabling essential cookies may impact the functionality of our site.

For more details on cookies and how we use them, please refer to our full Manage Cookie Settings page.

7. Third-Party Links

Our website may contain links to external sites that are not operated by Fabspot UK. If you click on a third-party link, you will be directed to that party’s site, and their privacy policy will govern your interaction with them. We encourage you to review the privacy policies of these external websites before providing any personal information.

8. Children's Privacy

Fabspot UK does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe we might have any information from a child under 13, please contact us at support@fabspot.co.uk.

9. Updates to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and where significant changes occur, we may notify you via email or through a notice on our website.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy & Cookies Policy, or if you wish to exercise any of your data protection rights, please contact us at:

Email: support@fabspot.co.uk

We are committed to addressing your concerns and ensuring the privacy and security of your information.

By using Fabspot UK’s services, you agree to this Privacy & Cookies Policy. Thank you for trusting us with your data.